TOP 5 BEST LIVE CHAT PHP SCRIPTS OF SEPTEMBER 2021
Are you thinking of adding a live chat feature to your website? But of course you have made an important decision. Because the Q&A website is an evergreen field. Question and answer websites are becoming very popular day by day because they are able to provide reliable and accurate answers to any question in any category.
If you want to personally offer live chat support that will enhance your visitors’ website experience, your forum members will be able to chat with each other in real time, then you need a live chat PHP script to start this type of website.
Live chat PHP scripts, live chat support systems and customer chat rooms of any website are very important that we are all aware of. As such they will help you connect with customers who want to learn more about your products, business and the services you provide.
We have come up with the best live chat PHP scripts that will make the live chat service look great. Because here Live Chat will provide responsive design in PHP script, multiple chat support, chat room customization, conversation history, offline messaging, cross browser compatibility and much more. You’ll find support systems capable of managing multiple accounts at once and automatically responding to visitors’ questions based on their input.
In addition, we’ve done a good deal of research and testing to find out if PHP scripts are affordable, effective, and help you get more customers online.
In this blog, we are going to discuss the top 5 live chat PHP scripts that are widely used and best rated around the world. Hopefully these live chat php scripts will help you easily add an interesting chat box to your website.
1. Best Support System-Live Web Chat & Client Support Desk & Support Ticket Help Centre
Best Support System, Best by name, Best by nature, Best by feature, it is a self-hosted customer support desk software. It handles support tickets, manages email tickets, collects any payment by PayPal. It has a simple installer so that you don’t need any programming skill. We will keep updating regularly and it has an auto update feature. Also it provides lots of features. Scroll down to see some of those features.
Key Features
- Knowledge Base: Automatically suggest knowledge articles while trying to create a new ticket and reduce ticket volume
- Proactive Search: Easy to use search – smart search engine can find relevant articles even with spelling mistakes
- Highly Secured: Get user uploaded file security, CSRF protection, boot force security, admin user login failure auto backoff, auto suspicious IP block
- Easy Customizable Roles & Privileges: Create user groups with roles and privileges of your choice and add the intended users to the group
- Customized Payment: It’s a very useful feature.You can set a payment of any amount for any service (i.e., hosting fee, maintenance fees) from on any ticket when required.
- LIVE WEB CHAT Live web chat feature has been added. Your client can contact with your agent using live chat. You can set everyting effotlessly.
- Easy Envato Integration: Allows purchase key validation, view support period, and view product and purchase information
- Collect User Feedback: Feedbacks are collected through special emails sent out to users after a ticket is closed with a satisfied and dissatisfied buttons.
- Automatic Update System: Hassle-free automatic update for your software so you do not have to manually install new updates or worry about new security threats
- RTL Supported: Best support system supports RTL
Who should use this software?
BEST Support System is a self-hosted support ticket application. It handles support tickets,manages email tickets,collects any payment from PayPal.It has been created in such a simplistic way that every single company or organization including IT or non-IT can use it without ease. It requires no programming skill. One can just install it and use it from that very moment.It is that simple
2. PHP Live Support Chat
Works with any website – static, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end)!
- Easy installation
- Compatible even with IE8!
- Works with any PHP 5 & MySQL website
- Contact form fallback
- Mobile support (responsive guest widget)
- Desktop Notifications
- Multiple operators and guests chatting
- Clean and modern look
- High quality set of avatar images
- Chat box with high quality emoticons set
- Initial „welcome” message after guest logs in
- Operator knows which page the guest is currently visiting!
- Message views auto-updating their relative delivery time
- Sound notifications (10 predefined sounds to choose from)
- Conversations history with filtering
- Widget colors and texts/language customization
- Unlimited usage — no monthly fees
Requirements:
- PHP 5 (with PDO support),
- MySQL 5.
3. PHP Live Chat Pro
Works with any website – HTML, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end)!
- Easy installation
- Departments
- File sharing
- Operator initiated talks
- Map with chatting visitors
- Full translation support
- Images & videos in the chat box
- Widget display blacklist
- Geolocation
- Automatic language switch
- Widget can display in the left/right-bottom corners or inline
- Performance settings (users & chat refresh rate, maximum number of chatting users)
- Compatible even with IE9!
- Works on any PHP 5 & MySQL server
- Contact form fallback
- Mobile support (responsive guest widget)
- Desktop Notifications
- Multiple operators and guests chatting
- Clean and modern look
- High quality set of avatar images
- Chat box with high quality emoticons set
- Initial „welcome” message after guest logs in
- Operator knows which page the guest is currently visiting!
- Message views auto-updating their relative delivery time
- Sound notifications (10 predefined sounds to choose from)
- Conversations history with filtering
- Widget colors and texts/language customization
- Unlimited usage — no monthly fees
Requirements:
- PHP 5 or 7 (with PDO support),
- MySQL 5.
4. Chat – Support Board – PHP Chat Application
Support Board is a PHP script that helps you automate your customers’ communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love. Communicate with your customers directly in Slack. Connect Dialogflow and use rich messages on the fly.
5. PHP Flat Visual Live Chat
PHP Flat Visual Live Chat is a live chat with a twist. It not only allows you to communicate with your clients and customers directly, but also enables you to guide them through the pages of the site to show them various visual elements and to clarify any questions they may have.
In addition to a beautiful responsive design, it also comes with chat log management. Also, an operator can transfer discussion to another operator online, a contact form that appears if there’s no one available for chat, and sound notifications are played on receiving new messages.
PRESENTATION
Offer quality support to your customers !
This unique chat not only allows you to communicate with your customers, but also to guide them through the pages of the site showing them visually any element.
You can watch a video of the backend clicking on the “Video Preview” button.
You can also watch this video review done by a customer : https://www.youtube.com/watch?v=BHoYy0wsMsE
STANDALONE OR WORDPRESS VERSION ?
This standalone version works with any website. It contains an independent backend and allows you to directly manage operators accounts.
If you use WordPress, you can find the WP version of this plugin here .
FEATURES
- Real time AJAX chat
- Beautiful, flat & responsive design
- Independant backend console
- Operators can initiate a chat
- View the page where your customer is.
- Operators management
- Chat logs management
- Operators can visually show any website element to the customer (through the different pages)
- Operator can transfer discussion to another online operator
- Frontend chat texts are customizable : you can translate in your language
- If there is no operator online, a contact form appears
- Colors are customizable
- Sound notification on new message
- IP, country and city information on customers
- Reactive support !
SERVER REQUIREMENTS
- PHP5
- mySQL Database
GETTING STARTED
- Copy the folder “flat-visual-chat” in your website root using ftp, at the same level of your index.php
- Edit the file “flat-visual-chat/config.php” and enter the information of the mySQL database .
- Include this line in the <head> of the website pages:
<script src=”flat-visual-chat/flat-visual-chat.js”></script> - Go to the chat console : http://www.yourwebsite.com/flat-visual-chat/console and enter the admin information
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